Refund Policy

If you are not happy with NextSwipe for any reason, email us within 14 days of the payment and we refund it in full. You do not have to explain why, and you do not have to have used the product a certain amount.

Subscriptions. Cancel at any time from the Pricing page; access continues until the end of the period you already paid for and you are not billed again. We do not automatically refund past periods, but if the service was unavailable through our fault we refund that time on request.

Credit packs. Refundable in full while the credits are unused, and pro rata if you have used some of them.

Annual plans. If you cancel mid-year after the 14-day window, email us — we refund the unused whole months.

Email support@nextswipe.app from the address on your account, or reply to the Paddle receipt you received by email. Include the order reference from that receipt if you have it. You can also contact Paddle directly at paddle.net.

We reply to every refund request within 2 business days.

Approved refunds are sent to the original payment method. Card refunds usually appear within 5–10 business days, depending on your bank; PayPal is typically faster.

Please email us before opening a dispute with your bank. A refund from us is faster than a chargeback, and we would rather fix the problem than lose you over one.

Nothing here limits any refund or withdrawal right you have under the consumer law of your own country. Where local law gives you more than this policy, local law applies.